New Eastern General Hospital (EGH) Campus Unveils Smart Hospital Roadmap to Transform Care and Operations
7 March 2026
Eastern General and Community Hospitals, collectively known as the Eastern General Hospital (EGH) Campus, unveiled its Smart Hospital Roadmap. Built on three key pillars – Smart Care, Smart Operations, and Smart Infrastructure – the roadmap details how technology and digital innovation will be thoughtfully integrated to enhance care delivery, strengthen operational resilience and future-proof healthcare through intelligent systems and infrastructure.
Singapore, 7 March 2026 – The Eastern General and Community Hospitals, collectively known as the Eastern General Hospital (EGH) Campus, unveiled its Smart Hospital Roadmap today. Built on three key pillars – Smart Care, Smart Operations, and Smart Infrastructure – the roadmap details how technology and digital innovation will be thoughtfully integrated to enhance care delivery, strengthen operational resilience and future-proof healthcare through intelligent systems and infrastructure.
Mr Tan Kiat How, Senior Minister of State, Ministry of Digital Development and Information & Ministry of Health, unveiled the roadmap at the EGH Campus Health Fest today.
Smart care for better healthcare
Smart Care focuses on improving patient outcomes and experiences through technology and innovations to support clinical decisions, enable timely clinical interventions, and deliver more personalised care. As the EGH Campus is currently under development, a key priority of Smart Care is to extend care beyond the hospital setting through virtual healthcare services.
EGH has started serving patients through SingHealth@Home, SingHealth’s Mobile Inpatient Care (MIC)@Home programme. Under the programme, EGH augments Changi General Hospital (CGH)’s virtual hospital beds and treats patients with acute, stable medical conditions, who would otherwise require in-hospital stay, in the comfort of their homes. EGH medical specialists are also running Virtual Professional Consultation (VPC) with primary care doctors to enhance care planning and clinical decision-making for complex or specialised cases in the community. The EGH team is currently running VPC across seven medical specialties, including cardiology, gastroenterology, endocrinology, renal medicine and respiratory medicine.
Starting this year, EGH has embarked on a telehealth collaboration pilot with Vanguard Healthcare, where EGH's specialists support medical teams across Vanguard Healthcare’s five nursing homes by advising on clinical conditions in nursing home residents. The specialists offer expert guidance, support clinical decision-making and enhance the management of medical conditions within nursing homes to reduce unnecessary hospital visits. The collaboration seeks to foster clinical exchanges between the hospital and nursing home providers, as well as jointly improve care outcomes for the nursing home residents while enhancing their comfort, dignity, and quality of life.
To bolster virtual healthcare services, the EGH Campus team is developing new innovations such as remote monitoring devices. One example is a programmable smartwatch designed to support patients undergoing home-based prehabilitation (the process of preparing patients physically or functionally before a treatment or surgery) and rehabilitation programmes. Refer to Annex A for more information on the programmable smart watch.
Smart operations for greater efficiency and optimised resources
Smart Operations aims to streamline processes, optimise resources and extend workforce capacity through digitalisation, robotics, automation and artificial intelligence. Technology will work behind the scenes to keep the EGH Campus running smoothly and efficiently, and enable healthcare professionals to spend time on what matters most – patient care.
One initiative is an AI-powered referral system that supports patient transfers between care settings within the campus, such as from acute to community hospital care. Developed by SingHealth Community Hospitals (SCH), which oversees Eastern Community Hospital (ECH), the system will leverage the power of AI to accurately evaluate patients’ medical eligibility and recommend appropriate transfers, a triaging process currently performed manually. It enables clinical teams to reduce manual assessments and may save more than 170 manhours each month. Refer to Annex B for more details on the AI-powered referral system.
Smart Infrastructure: Building tomorrow's healthcare environment
Smart Infrastructure underpins the EGH Campus’ smart hospital efforts with a digitally enabled physical environment and technological systems. As a new hospital campus, EGH Campus has the advantage of embedding smart solutions within its facilities and systems from the onset. This would include smart and sustainable features that support advanced healthcare delivery such as real-time location systems to track equipment, staff deployment and patient flow; and flexible room designs that allow spaces to be easily reconfigured as care needs evolve.
To build a healing and therapeutic environment, EGH Campus is partnering with Mandai X, the growth acceleration and venture building arm of Mandai Wildlife Group, to co-create “phygital” (physical and digital) healing nodes and therapeutic spaces across the hospital campus. These spaces immerse users in nature through a mix of real and digital greenery and fauna, complemented by soothing soundscapes that evoke the calm and rhythm of natural environments. This first-of-its-kind partnership seeks to enhance mood regulation and psychosocial healing in patients, caregivers and staff amid the busyness of a hospital campus. Refer to Annex C for more information on the Mandai X and EGH Campus collaboration.
“As Singapore progresses towards a super-aged society, the hospitals of tomorrow must be both high-tech and high-touch. Smart clinical systems will drive care beyond reactive, to be predictive, personalised and continuous. Smart operational and infrastructural systems free clinicians to focus on what matters most – dignity, compassion and human connection,” said Associate Professor Gan Wee Hoe, Pro Tem CEO, EGH and CEO, SCH. “Technology is not the headline. Safer and more personalised care, better outcomes, and empowered patients are,” he said.
The EGH Campus Health Fest, a community healthcare event held at Bedok Town Square, is expected to draw more than 2,000 healthcare professionals, industry partners, community stakeholders and members of the public in attendance.
For media queries, please contact:
Ms Tan Mei Ting
EGH Communications
M: 9151 1201
E: tan.mei.ting@singhealth.com.sg
Ms Cheryl Lim
SCH Communications
M: 8118 3098
E: cheryl.lim@singhealthch.com.sg
About Eastern General Hospital
Eastern General Hospital (EGH) is committed to providing excellent healthcare and promoting healing centred around each person. When it is operational from 2029, EGH will provide a comprehensive range of clinical specialties and healthcare services covering the spectrum of acute and secondary care, including emergency, inpatient and outpatient specialist services. EGH’s care will be based on a “phygital” approach backed by innovative technologies and digital solutions that enhance efficiency and improve healthcare outcomes, while retaining the human touch as we guide and support patients throughout their healthcare journeys.
Co-located with the Eastern Community Hospital, EGH will offer an integrated and seamless patient journey from hospital to home. In line with its vision to be a great hospital for the community and a great workplace for staff, EGH will collaborate with community partners to empower the population to lead healthier and more engaged lives, and be an integral part of the community it serves.
For more information, please visit www.egh.com.sg.
About SingHealth Community Hospitals
SCH comprises Sengkang Community Hospital (SKCH), Outram Community Hospital (OCH) and the future Eastern Community Hospital (ECH), where the focus goes beyond healthcare to health as we seek to deliver person-centred care to achieve health goals with our patients. As part of the SingHealth Regional Health System (RHS), SCH believes in working closely with community partners to allow patients to receive holistic and seamless care as they get well in SCH and stay well in the community.
For more information, please visit www.singhealthch.com.sg.
Annex A - Fact Sheet | Programmable Smart Watch for Home-based Pre- and Rehabilitation
Home-based healthcare has many benefits. Patients can recover in the comfort of their own homes, and care teams can support patients in their everyday environment so that they can tailor treatment or recovery plans more realistically.
However, certain areas of care, such as home-based rehabilitation or prehabilitation (the process of preparing patients physically or functionally before a treatment or surgery), pose some challenges. The healthcare team often does not have full visibility of patient’s compliance, as well as posture, technique or range of motion when carrying out the prescribed exercises at home.
To address this, the EGH team and their partners at Changi General Hospital (CGH) developed a programmable smart watch prototype that supports patients in their prehabilitation for abdominal surgeries. The watch captures information on:
How often a patient performs the prescribed exercises
How accurately the exercises are performed and generates a score
The score is shared with the care team, who would be able to work closely with the patient to improve his or her prehabilitation outcomes.
The watch has undergone trials with healthy volunteers to test the user experience and validate measurement accuracy. When fully validated, it can be used for various types of pre- and rehabilitation care.
Annex B - Fact Sheet | AI-Powered Referrals for Acute to Community Hospital Transfers
To facilitate smoother transitions from acute to community hospitals, SingHealth Community Hospitals (SCH), which oversees Eastern Community Hospital (ECH), has developed an AI-powered referral system that evaluates patients’ care needs and recommends transfer suitability to right-site patients from acute hospitals to community hospitals.
Currently, referrals are reviewed and assessed manually by SCH’s Community Hospital Referral Team (CHRT). This process requires careful decision-making based on multi-source inputs from clinical documentation and multidisciplinary coordination.
The new system enhances this process by combining structured clinical and operational criteria with artificial intelligence. It analyses multiple parameters – including medical stability, care requirements and service alignment – to generate structured case summaries and recommend appropriate transfers.
Clinical oversight remains central:
All AI recommendations are reviewed by the CHRT and adjusted where necessary. Initial validation has shown promising results with high accuracy. SCH is now conducting a large-scale validation study and plans to deploy the system at ECH once it is operationally ready. The solution is projected to save more than 170 manhours a month, allowing clinical teams to focus on patient care.
Annex C - Fact Sheet | Mandai X and EGH Campus Collaboration On Phy-gital Healing and Therapeutic Spaces
Under its Smart Infrastructure pillar, EGH Campus is partnering with Mandai X, the growth acceleration arm of Mandai Wildlife Group, to co-create phygital healing nodes and therapeutic spaces across the hospital campus. These spaces immerse users in nature through a mix of real and digital biophilic elements – such as nature-inspired visuals, digital gardens and animals as well as soothing soundscapes that evoke the calm and rhythm of natural environments – into EGH Campus’ built environment. The partnership aims to amplify therapeutic benefits of nature and provide nature experiences in areas where access to real greenery is limited.
This concept will be piloted at SCH’s existing community hospitals and the EGH Healthcare Living Laboratory to study its impact on healing, emotional resilience, and well-being for patients, caregivers and staff, before implementation at the future hospital campus.
This collaboration will see Mandai X contribute its expertise in creating immersive nature experiences and digital tools to enhance engagement, while the EGH Campus team provides the clinical expertise to evaluate and validate nature’s therapeutic effects.
“Healing isn’t just about treatments. It also happens in the spaces around us. Where patients cannot access the outdoors, we are bringing the outside in. From real greenery to digital wildlife and soothing sounds, these spaces are designed to make people pause, breathe, and feel a little closer to nature – reimagining how patients and staff can experience calm, wonder, and wellbeing in a hospital.,” said Ms Belina Lee, Chief Executive Officer of Mandai X.